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WebAs an inbound customer service representative, you can work in a wide range of industries and may answer questions, handle complaints, resolve issues, and process orders. Your … WebMar 6, 2024 · It helps browsing the previous chat history or issues solved earlier and treat the customers in a better way. 5. Reduce average call handling time: A customer often gets frustrated in two extreme cases – First, when he is asked to keep the call on hold. Second, when he stays on line and his problem is yet to be solved. read aloud option in word mac
Inbound Service: Definition and Examples Indeed.com
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